Shipping Policy
We ship from Utah to get your products to you as fast as possible.
Order Processing
Orders are processed Monday through Friday, excluding holidays. We work hard to get your order out the door quickly.
Important Information
A few things to know about shipping.
Shipping Destination
We currently ship within the United States only. We do not ship internationally at this time.
Tracking Information
You'll receive an email with tracking information once your order ships. Please allow 24 hours for tracking to update.
Address Accuracy
Please double-check your shipping address at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Delivery Times
Delivery times depend on your location and the shipping method selected. We're a small team and sometimes things take longer than expected — we appreciate your patience.
PO Boxes
We can ship to PO Boxes via USPS. Some expedited options may not be available for PO Box addresses.
Lost or Damaged Packages
If your package is lost or arrives damaged, contact us immediately with your order number and photos (if damaged). We'll work with the carrier to resolve the issue.
Subscription Orders
Subscription orders ship automatically on the 1st of each month. You'll receive tracking once your order is on its way.
Questions About Your Order?
Reach out and we'll help you track down your shipment.
powellheadzinfo@gmail.com